Lacey Clapp
About Lacey Clapp
Lacey Clapp is a Senior Change Management Analyst currently working at F&G in Des Moines, Iowa. She has a diverse background in change management and healthcare, with previous roles at Milestone Technologies, StoneX Group, and UnityPoint Health.
Current Role at F&G
Lacey Clapp serves as a Senior Change Management Analyst at F&G, a position she has held since 2021. In this role, she is responsible for facilitating the weekly Change Advisory Board (CAB) meetings, which focus on effective communication and decision-making regarding change management processes. Additionally, she develops and reports on key performance indicators (KPIs) and metrics related to change management on a weekly basis. Her responsibilities also include supporting vendor audit activities and conducting post-implementation reviews to assess the success and impact of changes within the organization.
Previous Experience at StoneX Group Inc.
Prior to her current role, Lacey Clapp worked at StoneX Group Inc. as an IT Change Management Analyst from 2019 to 2021. During her tenure, she contributed to the change management framework by identifying opportunities to reduce costs and drive process improvements. Her experience in this role helped her develop a strong understanding of the complexities involved in managing IT changes effectively.
Work History at Milestone Technologies, Inc.
Lacey Clapp began her career at Milestone Technologies, Inc. as a Data Operation Technician from 2016 to 2018. In this position, she gained valuable experience in data operations, which provided a foundation for her subsequent roles in change management. This role was part of her professional journey in the Des Moines, Iowa area.
Educational Background
Lacey Clapp holds a Bachelor's degree in Human Services with a minor in Psychology from Grand View University, where she studied from 2010 to 2013. Prior to this, she earned an Associate of Science degree from Iowa Central Community College from 2008 to 2010. Her educational background has equipped her with skills relevant to her roles in change management and human services.
Early Career and Additional Roles
Lacey Clapp has held various positions in the healthcare and service sectors, including roles as a Patient Care Technician and Front Desk Clerk at UnityPoint Health and Medical Staffing Network from 2010 to 2015. She also worked as a Milieu Treatment Counselor at Orchard Place for six months in 2014. These early career experiences contributed to her understanding of client needs and operational processes.