Marilyn Potter
About Marilyn Potter
Marilyn Potter is an Operations Supervisor at F&G, where she has worked since 2022. She has held various roles at F&G and Voya Financial, accumulating experience in operations, customer service, and training.
Work at F&G
Marilyn Potter has been employed at F&G since 2018, holding various roles over the years. Currently, she serves as Operations Supervisor, a position she has held since 2022. Prior to this role, she worked as an Annuity Operations Analyst from 2020 to 2022 and as an Annuity New Business Case Manager for eight months in 2018-2019. Additionally, she was a Key Accounts Specialist II from 2019 to 2020. Her extensive experience at F&G highlights her progression within the company and her expertise in operations and annuity management.
Previous Experience at Voya Financial
Before her tenure at F&G, Marilyn Potter worked at Voya Financial in multiple capacities. She served as a Training Specialist from 2017 to 2018, where she focused on developing training programs. Prior to that, she was a Lead Customer Service Associate from 2016 to 2017, providing support and assistance to clients. Her roles at Voya Financial contributed to her skills in customer service and training, which she later applied in her positions at F&G.
Career Progression
Marilyn Potter's career reflects a steady progression in the financial services industry. She began her career at Voya Financial, where she gained foundational experience in customer service and training. Transitioning to F&G, she held various positions that allowed her to develop expertise in annuity operations and management. Her journey from a Lead Customer Service Associate to Operations Supervisor demonstrates her ability to take on increasing responsibilities and her commitment to professional growth.
Location of Work Experience
Marilyn Potter has primarily worked in the Des Moines, Iowa area throughout her career. This location has been significant for her professional development, as she has held multiple roles within both F&G and Voya Financial. Her experience in this region has allowed her to build a network and gain insights into the financial services sector.