Rachel Emerson Dines
About Rachel Emerson Dines
Rachel Emerson Dines is a Software Engineer currently employed at F&G since 2022. She has a diverse background in customer service, data analysis, and statistical operations, with previous roles at CBE Companies and the University of Northern Iowa.
Current Role at F&G
Rachel Emerson Dines has been employed as a Software Engineer at F&G since 2022. In this role, she is responsible for developing and maintaining software solutions that support the company's operations. Her work contributes to enhancing the efficiency and effectiveness of F&G's technology infrastructure.
Previous Experience at CBE Companies
Prior to her current position, Rachel worked at CBE Companies in various roles. She served as a Customer Service Representative from 2014 to 2015 for 11 months. Following this, she held the position of Statistical/Operations Analyst from 2015 to 2017 for 2 years. These roles provided her with foundational experience in customer service and data analysis.
Data Analyst Role at University of Northern Iowa
Rachel worked as a Data Analyst at the University of Northern Iowa from 2017 to 2022 for 5 years. In this position, she focused on analyzing data to support decision-making processes within the university. Her experience in this role enhanced her analytical skills and prepared her for her current software engineering position.
Educational Background
Rachel holds a Master of Science in Business Analytics from the University of Iowa, which she completed from 2019 to 2021. She also earned a Bachelor of Arts in Statistics from the University of Northern Iowa, studying there from 2012 to 2015. Earlier, she achieved an Associate of Arts in General Studies from Hawkeye Community College from 2010 to 2012.
Early Career at La' James International College
Rachel began her professional career as a Receptionist at La' James International College, where she worked from 2011 to 2014 for 3 years. This role provided her with initial exposure to customer service and administrative tasks, laying the groundwork for her future positions.