Dwara Kish
About Dwara Kish
Dwara Kish is an Executive Guest Relations and Sales professional at Fabhotels with over 8 years of experience in the hospitality industry, specializing in guest relations and sales.
Work at FabHotels
Dwara Kish currently holds the position of Executive Guest Relations and Sales at FabHotels. This role involves managing guest relations and sales strategies to enhance the overall guest experience. Dwara has been with FabHotels since 2015 and continues to contribute to the company's growth in the hospitality sector, particularly in Gurgaon, Haryana, India.
Education and Expertise
Dwara Kish completed a Master of Business Administration with a focus on Marketing and Human Resources Management at Dhanalakshmi College of Engineering from 2012 to 2014. Prior to this, Dwara earned a Bachelor of Commerce degree from Thiagarajar Arts and Science College between 2009 and 2012. This educational background provides a strong foundation in business principles, which supports Dwara's expertise in guest relations and sales within the hospitality industry.
Background in Hospitality
Dwara Kish has over eight years of experience in the hospitality industry, with a focus on guest relations and sales. Prior to joining FabHotels, Dwara worked as a Front Office Assistant at Hotel Sonas Inn in Chennai and Royal Court Hotel in Madurai in 2014. Dwara also served as a Sales Executive at Hotel Sonas Inn from 2014 to 2015, gaining valuable experience in customer service and sales operations.
Skills in Guest Relations
Dwara Kish specializes in managing VIP guest movements and ensuring their preferences are met during their stay. This role includes collecting guest feedback and implementing immediate service recovery actions to enhance guest satisfaction. Dwara's extensive knowledge of Gurgaon aids in providing detailed information to hotel guests, contributing to a positive guest experience.