Harsh Shukla
About Harsh Shukla
Harsh Shukla is an Escalation Specialist at FabHotels in Gurugram, Haryana, India, where he has worked since 2023. He has a background in front-end development, with skills in HTML, CSS, and JavaScript, and aims to advance his knowledge in the field.
Work at FabHotels
Harsh Shukla serves as an Escalation Specialist at FabHotels, a role he has held since 2023. His responsibilities include managing escalated customer issues and ensuring timely resolutions. He works on-site in Gurugram, Haryana, India. His position allows him to engage with various teams to enhance customer satisfaction and operational efficiency.
Previous Experience at Globiva
Prior to his current role, Harsh Shukla worked at Globiva as an Associate for 9 months, from 2022 to 2023. In this position, he gained experience in customer service and operational processes, contributing to the company's objectives while developing his professional skills in a fast-paced environment.
Education and Expertise
Harsh Shukla holds a Bachelor of Technology (BTech) degree in Computer Science from the United College of Engineering and Research, Greater Noida. He completed his studies from 2017 to 2021. His academic background provides him with a solid foundation in programming and web development, particularly in HTML, CSS, and JavaScript.
Aspiration in Front-End Development
Harsh Shukla aspires to advance in the field of front-end development. He aims to collaborate with experienced professionals to enhance his skills and knowledge. His focus is on creating visually appealing and user-friendly web interfaces, and he is eager to learn advanced web development concepts to contribute to innovative projects.