Jasdeep Sokhi
About Jasdeep Sokhi
Jasdeep Sokhi is a Senior Manager in Customer Service and Inside Sales at FabHotels, with extensive experience in customer support and training roles across various companies.
Work at FabHotels
Jasdeep Sokhi currently holds the position of Senior Manager in Customer Service and Inside Sales at FabHotels. He has been with the company since 2018. In this role, he is responsible for overseeing customer service operations and driving sales initiatives. His experience in managing customer interactions and sales strategies contributes to the company's focus on enhancing guest experiences and operational efficiency.
Previous Experience in Customer Support
Before joining FabHotels, Jasdeep worked at ShopClues as a Manager in Customer Support from 2016 to 2018. His role involved managing customer service teams and ensuring high levels of customer satisfaction. Additionally, he served as a Manager of Customer Experience at Snapdeal from 2014 to 2016, where he focused on improving customer interactions and service quality.
Career Development in Training and Operations
Jasdeep has a background in training and operations management. He worked as an Assistant Team Leader in Training, Operations, and Business Excellence at Experts from 2009 to 2011. His responsibilities included developing training programs and ensuring operational efficiency. He also held a position as Team Lead in Training and Operations at Onicra Credit Rating Agency of India Limited from 2011 to 2012.
Educational Background
Jasdeep earned a Bachelor of Commerce degree from 1998 to 2001. This educational foundation has equipped him with essential knowledge in business principles and practices, which he has applied throughout his career in customer service and management roles.
Early Career Experience
Jasdeep began his career in customer service at Jabong, where he worked as a Team Leader from 2012 to 2014. His early experience in customer service roles laid the groundwork for his later positions, allowing him to develop skills in team management and customer relations.