Nikhil Sharma
About Nikhil Sharma
Nikhil Sharma is a Territory Manager at FabHotels, focusing on guest experience and customer satisfaction. He holds a Bachelor of Engineering in Mechanical Engineering and an MBA in Finance and Marketing, with a diverse background in business development and management roles across various companies.
Work at FabHotels
Nikhil Sharma currently serves as a Territory Manager at FabHotels, a role he has held since 2022. In this position, he focuses on ensuring a superior guest experience while minimizing customer escalations. His responsibilities include managing operations metrics against targets and ensuring inventory availability within his designated territory. His work contributes to the overall efficiency and effectiveness of hotel operations in the Chandigarh region.
Previous Experience at OYO
Before joining FabHotels, Nikhil Sharma worked at OYO as a Business Development Manager from 2019 to 2022. In this role, he was involved in business growth strategies and operational management. His experience at OYO provided him with insights into the hospitality industry and helped him develop skills in customer relations and business development.
Career at Decathlon
Nikhil Sharma began his career at Decathlon, where he worked as a Department Manager from 2014 to 2016. This role involved overseeing departmental operations and managing staff. His time at Decathlon contributed to his understanding of retail management and customer service, which are essential in his current hospitality role.
Education and Expertise
Nikhil Sharma holds a Bachelor of Engineering (BE) in Mechanical Engineering from Punjab Technical University, Jalandhar, which he completed from 2009 to 2013. He further pursued a Master of Business Administration (MBA) with a focus on Finance and Marketing at Swami Vivekananda Subharti University, Meerut, graduating in 2020. His educational background equips him with a solid foundation in both technical and business management skills.
Sales and Marketing Experience
Nikhil Sharma has extensive experience in sales and marketing, having worked as a Sales Marketing Manager at Zero IT Solutions from 2016 to 2019. In this role, he was responsible for launching organizational initiatives and driving the adoption of processes across the Chandigarh, Himachal, and Punjab regions. His experience in sales and marketing has contributed to his ability to manage operations effectively in his current role.