Rishipal Walia
About Rishipal Walia
Rishipal Walia is a Senior Projects Analyst at Fabhotels, specializing in market impact estimation, consumer behavior analysis, and customer engagement through various platforms.
Work at FabHotels
Rishipal Walia serves as a Senior Projects Analyst at FabHotels, a position he has held since 2015. In this role, he estimates the impact of market changes and competitor marketing activities. He conducts sensitivity analyses to understand consumer behavior and study trends across various platforms. Walia engages users through promotional banners and social media campaigns, collecting feedback to enhance review management systems. He also handles customer escalations, providing solutions aimed at improving customer satisfaction.
Previous Experience
Before joining FabHotels, Rishipal Walia worked as a Senior Associate Sales at Oravel Stays Private Ltd from 2014 to 2015. He also held a position at Canon India Pvt Ltd as an Associate for six months in 2014. Additionally, he worked as a Business Associate at Vertex Customer Services for four months in 2014. His diverse experience in the hospitality and customer service sectors has contributed to his expertise in sales and customer engagement.
Education and Expertise
Rishipal Walia earned a Bachelor of Technology degree from Kurukshetra University, where he studied from 2009 to 2013. His educational background provides a strong foundation for his analytical skills in market trends and consumer behavior. He also completed his secondary education at RPS Sr. Sec. School in Mahendergarh from 2006 to 2008. His academic qualifications support his specialization in driving sales through various Online Travel Agencies, including TripAdvisor, Goibibo, Makemytrip, and Booking.com.
Skills in Market Analysis
Rishipal Walia specializes in market analysis, particularly in estimating the impact of market changes and competitor activities. He conducts sensitivity analyses to gain insights into consumer behavior and trends. His role involves providing valuable insights to the sourcing team from booking data, aiding in informed commercial decisions. Walia's skills are crucial in enhancing the overall marketing strategy and customer engagement efforts at FabHotels.