Sugam Saxena
About Sugam Saxena
Sugam Saxena is an Executive in Customer Care at FabHotels and a Recruitment Coordinator at EXL, with an MBA from Symbiosis International University.
Work at FabHotels
Sugam Saxena holds the position of Executive in Customer Care at FabHotels. He has been with the company since 2020. In this role, he is responsible for managing customer interactions and ensuring a high level of service. His work contributes to the overall customer experience and satisfaction within the hospitality sector.
Education and Expertise
Sugam Saxena completed his Master of Business Administration (MBA) with a focus on Human Resources at Symbiosis International University. His studies spanned from 2018 to 2020, equipping him with essential knowledge and skills in business management and HR practices.
Background
Prior to his current role at FabHotels, Sugam Saxena worked as an International Business Specialist at IQ Infotech & Co. for nine months in 2020. This position involved engaging with international clients and contributing to business development efforts. He also serves as a Recruitment Coordinator at EXL, a role he has held since 2021.
Professional Experience
Sugam Saxena has diverse professional experience in customer care and recruitment. His tenure at IQ Infotech & Co. provided him with insights into international business operations. At EXL, he focuses on recruitment coordination, which involves managing the hiring process and supporting talent acquisition initiatives.