Tahir Khan
About Tahir Khan
Tahir Khan is the Senior Manager of Central Operations at FabHotels, overseeing a team of over 70 individuals and managing top client accounts. He has a background in computer programming and business commerce, with previous roles at Home Credit India and Religare Securities Ltd.
Work at FabHotels
Tahir Khan currently holds the position of Senior Manager Central Operations at FabHotels, where he has been employed since 2017. In this role, he manages a team of over 70 individuals, focusing on revenue generation and client success. His responsibilities include overseeing the requirements of the Top 100 accounts, which encompass accommodation, travel, and timely billing. He also monitors key performance indicators such as Net Promoter Scores and Customer Satisfaction metrics to identify areas for improvement. Additionally, he leads a 24/7 concierge team that provides continuous customer support.
Education and Expertise
Tahir Khan studied Computer Programming at Motilal Nehru Institute of Technology in Allahabad, where he achieved a qualification in Software Programming. He also holds a Bachelor of Commerce degree from Kanpur University, where he studied Business/Commerce from 2000 to 2003. His educational background supports his expertise in operations management and client relations within the hospitality sector.
Previous Work Experience
Before joining FabHotels, Tahir Khan worked at Home Credit India as a Senior Team Leader from 2014 to 2017. In this role, he was responsible for managing teams and operations. Prior to that, he served as Team Leader for Quality & Training at Religare Securities Ltd from 2010 to 2014. His experience in these positions contributed to his skills in team management and operational efficiency.
Leadership and Team Management
Tahir Khan has demonstrated strong leadership skills throughout his career. At FabHotels, he leads a large team focused on central operations, ensuring effective management of client accounts and operational processes. His previous roles involved leading sales teams that successfully increased revenue while reducing expenditures, showcasing his ability to drive performance and efficiency within organizations.