Phil Martino
About Phil Martino
Phil Martino is a Sales Manager with a strong background in customer success and business operations. He has played a significant role in driving sales growth and retention at FactoryFix, where he has worked since 2019 in various capacities.
Current Role at FactoryFix
Phil Martino currently serves as the Sales Manager at FactoryFix, a position he has held since 2022. In this role, he leads a team of Account Executives, focusing on new business development and account expansion. His responsibilities include generating proposals, delivering product demonstrations, and facilitating executive discovery meetings. Martino employs various outbound lead generation methods, such as cold-calling and email outreach, to drive growth in competitive markets.
Previous Experience at FactoryFix
Before his current role, Phil Martino worked at FactoryFix in multiple capacities. He served as the Senior Manager of Customer Success from 2020 to 2022, where he played a key role in establishing the company's first Customer Success department. His efforts contributed to notable Net Revenue Retention (NRR) rates. Prior to that, he was an Account Manager from 2019 to 2020, focusing on customer relationships and account management.
Experience at Sipi Metals Corporation
Phil Martino worked at Sipi Metals Corporation as the Business Operations Manager for seven months in 2018 and 2019. In this role, he was responsible for overseeing various operational aspects of the business. Additionally, he served as a Brass Division Support Specialist from 2016 to 2018, where he supported the brass division's operations.
Educational Background
Phil Martino studied at Elmhurst University, where he earned a Bachelor of Science (B.S.) degree in Business Administration and Management. His studies took place from 2008 to 2012, providing him with a solid foundation in business principles and management practices.
Career Development at UPS
Earlier in his career, Phil Martino worked as an Operations Supervisor at UPS for one year in 2015 and 2016. In this role, he gained valuable experience in operations management, which contributed to his overall professional development.