Urooj
About Urooj
Urooj is a Customer Success, Recruitment & Workforce Manager at FAIR Consulting Group, with over five years of experience in recruitment and human resources across Pakistan and Australia. She has a Master's degree in Human Resources Management and has held various roles in recruitment and HR, focusing on team development and workplace relations.
Current Role in Customer Success and Recruitment
Currently, Urooj serves as the Customer Success, Recruitment & Workforce Manager at FAIR Consulting Group in Sydney, New South Wales, Australia. In this role, Urooj is responsible for overseeing recruitment strategies and ensuring customer satisfaction. Urooj has been with FAIR for a total of five years, contributing to various aspects of recruitment and workforce management. The position involves leading both onshore and offshore recruitment teams, focusing on their professional development and aligning their skills with organizational needs.
Experience at FAIR Consulting Group
Urooj has held multiple positions at FAIR Consulting Group, starting as a Recruitment Lead & HR Advisor from 2017 to 2021, and later as Recruitment Manager for three months in 2021. In 2022, Urooj worked as Recruitment & Workforce Manager for four months in Melbourne, Victoria, Australia. Throughout these roles, Urooj has gained extensive experience in recruitment practices, workplace relations, and employee onboarding processes. Urooj's experience includes negotiating employment terms and resolving workplace disputes.
Educational Background in Human Resources
Urooj studied at Iqra University, where Urooj earned a Master’s degree in Human Resources Management/Strategic Management from 2020 to 2021. Prior to this, Urooj completed a Bachelor’s degree in Business Administration (BBA-H) from 2010 to 2013. This educational background has provided Urooj with a solid foundation in HR principles and practices, which are applied in current professional roles.
Previous Work Experience in Recruitment and HR
Before joining FAIR Consulting Group, Urooj worked in various roles that contributed to HR and recruitment expertise. Urooj was a Customer Relationship Executive at Kalsoft for 11 months in 2012-2013 and served as a Recruitment & HR Executive at Shispare in 2014. Urooj also worked as a Senior Executive Recruitment & HR Business Partner at Auriga Solutions from 2015 to 2017. These positions involved managing recruitment processes and developing HR policies.
Skills and Responsibilities
Urooj possesses hands-on experience in recruiting for senior roles across various technical domains. Responsibilities include conducting induction programs for new employees, managing the skill base of consultants, and utilizing Atlassian Confluence for HR policy management. Urooj also acts as a bridge between leadership teams in Australia and Pakistan, fostering a collaborative working environment and ensuring alignment with company values.