Abdus Shahid
About Abdus Shahid
Abdus Shahid is an IT Operations professional based in London, currently working at Faire since 2022. He has extensive experience in IT support and operations, having held various roles at notable companies including Omnicom Media Group UK and AKQA.
Current Role at Faire
Abdus Shahid currently works at Faire as an IT Operations professional. He has held this position since 2022, contributing to the company's IT infrastructure and support systems. His role involves managing IT operations, ensuring the smooth functioning of technology services, and supporting the overall operational efficiency of the organization.
Previous Experience in IT Support
Abdus Shahid has a diverse background in IT support roles. He began his career as an IT Support Technician at BPP in 2014, where he worked for one month. He then served as a Service Desk Analyst at Ingeus for another month in the same year. Additionally, he worked as an IT Support Assistant at The Future Leaders Trust for eight months in 2014, further developing his skills in providing technical support.
Career Progression in IT Operations
Abdus Shahid has progressed through various IT roles over the years. After his initial experiences, he worked as a Service Desk Analyst at Omnicom Media Group UK from 2014 to 2016. He then joined AKQA as an IT Support Analyst, where he worked for four years until 2020. Following that, he transitioned to Checkout.com as an IT Operations Engineer from 2020 to 2022, before joining Faire.
Customer Service Background
Before entering the IT field, Abdus Shahid gained valuable experience in customer service. He worked as a Customer Service Assistant at Sainsbury's from 2010 to 2014. This role provided him with essential skills in customer interaction and service management, which he later applied in his IT support positions.
Education in Computing
Abdus Shahid studied at London Metropolitan University, where he earned a Bachelor of Science (BS) degree in Computing in 2012. This educational background laid the foundation for his career in IT and equipped him with the necessary technical knowledge to excel in various support and operations roles.