Grace Costa

Grace Costa

Customer Support Associate @ Faire

About Grace Costa

Grace Costa is a Customer Support Associate with a background in education and photography. She has worked as an English Second Language Tutor and emphasizes personalized learning experiences for her students.

Work at Faire

Grace Costa has been employed as a Customer Support Associate at Faire since 2021. In this role, she provides assistance and support to customers, ensuring their inquiries and issues are addressed effectively. Her experience in customer service contributes to her ability to communicate clearly and resolve problems efficiently. She has been part of the team for three years, working from Kitchener, Ontario, Canada.

Education and Expertise

Grace Costa studied International/Global Studies at Maryville College, where she earned a Bachelor of Arts degree from 2014 to 2018. She also attended UNI-Prep Institute, achieving a TESOL Certificate in 2018 after an 11-month program. Currently, she is studying Spanish Language and Literature at UPAEP, which she began in 2017. Her educational background supports her work as an English Second Language Tutor with Preply, where she has been teaching since 2020.

Background

Grace Costa has a diverse professional background that includes experience as a Freelance Photographer from 2016 to 2018 in the Puebla de Zaragoza Area, Mexico. This role allowed her to develop skills in visual communication and creativity. Following her photography career, she transitioned to education, focusing on teaching English as a second language, which aligns with her academic qualifications and interests.

Teaching Approach

Grace Costa emphasizes a personalized teaching approach in her role as an English Second Language Tutor. She focuses on making learning enjoyable and productive for her students. Her methodology includes adapting lessons to fit individual learning styles and lifestyles, which has resulted in positive feedback from her students. Grace is committed to delivering creative and varied lessons that enhance the learning experience.

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