Heidi Kurt

Heidi Kurt

Senior Customer Support @ Faire

About Heidi Kurt

Heidi Kurt is a Senior Customer Support professional currently working at Faire in Atlanta, Georgia, since 2022. She has a diverse background in customer support and management, with previous roles at Stitch Fix, Fuse Realty, and Sandalwood Management, and holds degrees in Business Management and Business Administration.

Work at Faire

Heidi Kurt has been employed at Faire as a Senior Customer Support since 2022. In this role, she focuses on providing assistance and solutions to customers, leveraging her extensive experience in customer service. Prior to her current position, she worked at Faire as a Customer Support Associate from 2021 to 2022, where she gained foundational skills in customer interaction and support processes.

Previous Experience in Customer Support

Before joining Faire, Heidi Kurt served as a Senior Client Experience Agent at Stitch Fix from 2019 to 2021. In this capacity, she was responsible for enhancing client satisfaction and managing client inquiries. Additionally, she worked as a Customer Care Manager at Fuse Realty for six months in 2018, where she oversaw customer service operations. Her career also includes a role as a Leasing Agent/Assistant to Property Manager at Sandalwood Management, Inc. from 2017 to 2018.

Education and Expertise

Heidi Kurt holds a Bachelor’s Degree in Business Management with a focus on Organizational Leadership from Colorado State University-Global Campus, where she studied from 2015 to 2017. She also earned an Associate’s Degree in Business Administration and Management from Raritan Valley Community College, completing her studies from 2013 to 2015. Additionally, she has a Certificate in Web Development Fundamentals from Nucamp Coding Bootcamp, further enhancing her skill set.

Career Development

Heidi Kurt's career development reflects a strong focus on customer support and management roles. Starting as a Leasing Agent/Assistant to Property Manager, she transitioned to customer care positions, progressively taking on more responsibility. Her roles at Stitch Fix and Faire highlight her commitment to improving client experiences and her ability to adapt to different customer service environments.

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