Jas Riley

Jas Riley

Senior Customer Experience Manager @ Faire

About Jas Riley

Jas Riley is a Senior Customer Experience Manager at Faire and the Founder of Jazzy Tarot LLC. With extensive experience in customer support and management, Riley focuses on enhancing customer experiences and promoting a people-first leadership philosophy.

Work at Faire

Jas Riley serves as the Senior Customer Experience Manager at Faire, a role held since 2021. In this position, Riley focuses on enhancing customer support experiences through the development of operational frameworks. The role is based in Atlanta, Georgia, where Riley has contributed to improving customer interactions and satisfaction over the past three years.

Current Role at Jazzy Tarot LLC

In addition to the role at Faire, Jas Riley is the Founder of Jazzy Tarot LLC, a position held since 2020. This venture is located in Greater St. Louis and reflects Riley's interests in spirituality and community engagement. The company emphasizes a personal approach to its services, aligning with Riley's passion for customer service and servant leadership.

Previous Experience at DoorDash

Before joining Faire, Jas Riley worked at DoorDash as a Manager in Account Management from 2019 to 2021. In this role, Riley was responsible for managing client relationships and ensuring service delivery. This two-year experience contributed to Riley's expertise in customer experience management.

Educational Background

Jas Riley earned a Bachelor’s Degree in Business Administration with a focus on Human Resource Management from McKendree University. This four-year program, completed from 2013 to 2017, provided a foundation in business principles and human resource strategies, which inform Riley's current professional practices.

Advocacy and Interests

Jas Riley is passionate about several key topics, including non-profits, spirituality, diversity and inclusion, customer service, and servant leadership. This passion drives Riley's approach to leadership and team engagement, emphasizing a people-first philosophy and a commitment to enhancing employee engagement within teams.

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