Kristen Williams
About Kristen Williams
Kristen Williams is a Senior Customer Support Team Lead at Faire, where she has worked since 2022. She has a background in customer service management and social media marketing, with previous roles at CoStar Group and DigitalSherpa.
Work at Faire
Kristen Williams has served as the Senior Customer Support Team Lead at Faire since 2022. In this role, she is responsible for overseeing customer support operations and ensuring high-quality service delivery. Her position is based in Atlanta, Georgia, where she has been contributing to the company's mission of supporting small businesses and retailers.
Previous Experience at CoStar Group
Prior to her current role, Kristen worked at CoStar Group for several years. She held multiple positions, including Apartments.com Customer Service Manager from 2019 to 2021, where she managed customer service teams and strategies. Before that, she was an Apartments.com Customer Service Associate from 2016 to 2017 and progressed to the role of Apartments.com Customer Service Team Lead from 2017 to 2019, gaining extensive experience in customer service management.
Internship Experience
Kristen has gained valuable experience through various internships. She worked as a Social Media Marketing Intern at Photos That Move Houses from 2013 to 2014, where she focused on social media strategies. Additionally, she served as a Social Media and Content Intern at DigitalSherpa for one month in 2014, contributing to content creation and social media management.
Education and Expertise
Kristen Williams studied at the University of Georgia - Terry College of Business, where she earned a Bachelor of Business Administration (BBA) with a focus on Marketing from 2010 to 2014. She also attended George Walton Academy starting in 2010, which provided her with foundational education prior to her university studies.