Marley Clayton
About Marley Clayton
Marley Clayton is a Senior Support Specialist at Faire with a diverse background in customer support, fraud analysis, and content writing. They hold a Bachelor's degree in English Language and Literature from the University of Utah and have worked for notable companies such as eBay, Jet.com, Target, and Walmart eCommerce.
Work at Faire
Marley Clayton has been employed at Faire as a Senior Support Specialist since 2021. In this role, Clayton utilizes expertise in customer support to assist clients effectively. The position involves addressing customer inquiries, resolving issues, and ensuring a positive experience for users of the platform. Clayton's background in writing and editing enhances communication with customers, contributing to the overall efficiency of the support team.
Previous Experience in Customer Support
Before joining Faire, Marley Clayton held various roles that contributed to a strong foundation in customer support. Clayton worked at Walmart eCommerce as a Content Specialist for five months in 2020, focusing on content creation and customer engagement. Prior to that, Clayton served as a Professional Fraud Analyst at eBay from 2009 to 2013, where analytical skills were essential in identifying and addressing fraud-related issues. This diverse experience supports a comprehensive understanding of customer needs.
Education and Expertise
Marley Clayton earned a Bachelor's degree in English Language and Literature from the University of Utah. This academic background provides a strong foundation in writing and communication skills. Additionally, Clayton completed high school at The Academy for Math, Engineering, and Science, achieving a High School Diploma. The combination of education and professional experience in writing, editing, and customer support contributes to a well-rounded skill set.
Career Background
Marley Clayton has a diverse professional background that includes roles in fraud analysis, content writing, and brand specialization. Prior to the current position at Faire, Clayton worked as a Brand Specialist at Target from 2007 to 2009, where responsibilities included managing brand representation. Following that, Clayton transitioned to Jet.com as a Content Writer from 2016 to 2020, further developing writing skills. This varied experience enhances Clayton's ability to adapt to different roles and challenges.