Megan Higginson Parker
About Megan Higginson Parker
Megan Higginson Parker is a Customer Support Associate with a diverse background in both the tech and healthcare industries. She has developed strong communication and team-building skills through her various roles and educational experiences.
Work at Faire
Megan Higginson Parker has been employed at Faire as a Customer Support Associate since 2021. In this role, she utilizes her communication skills and customer service expertise to assist clients effectively. Her responsibilities include addressing customer inquiries, resolving issues, and ensuring a positive experience for users of the platform.
Previous Experience in Customer Support
Prior to her current position at Faire, Megan worked at several organizations in customer support and related roles. She served as a Master Enrollment Sales Advisor at PillPack from 2017 to 2020, where she focused on customer enrollment processes. Additionally, she worked as a Collections Specialist at Aldous & Associates, PLLC from 2014 to 2016, and as a Communications Analyst at NICE inContact from 2020 to 2021.
Education and Expertise
Megan's educational background includes studies at multiple institutions. She attended Utah State University for one year, focusing on her academic development. She also studied at LDS Business College and Salt Lake Community College, where she earned an Associate's degree. Furthermore, she achieved a Bachelor of Science in Human Development and Family Studies from the University of Utah in 2016.
Skills in Communication and Team Building
Megan possesses expertise in public speaking, which enhances her communication abilities in customer support roles. She has a comprehensive skill set that includes team building, essential for fostering collaboration and effective teamwork in customer support environments. Her background in both the tech and healthcare industries further supports her adaptability in diverse customer service contexts.
High School Education
Megan completed her high school education at Skyline High School, where she achieved her GED. This foundational education laid the groundwork for her subsequent academic and professional pursuits.