Michelle Miner
About Michelle Miner
Michelle Miner is a Customer Support Specialist at Faire, with a background in retail and customer service spanning over a decade. She has developed skills in time management, conflict resolution, and customer satisfaction through various roles, including positions at UPS and Applebee's.
Work at Faire
Michelle Miner has been employed at Faire since 2021 as a Customer Support Specialist. Prior to this role, she served as a Senior Customer Support Associate for seven months in 2021 and as a Customer Support Associate from 2019 to 2021. Her tenure at Faire spans a total of three years, during which she has developed skills in customer retention and satisfaction.
Previous Employment Experience
Before joining Faire, Michelle Miner worked at UPS as a sales associate from 2014 to 2015 in San Ramon, CA. She also gained experience in the food service industry, working at Applebee's in various roles including waitress, take-out specialist, and hostess from 2009 to 2013. Additionally, she worked as a retail sales cashier at Safeway from 2007 to 2009 and contributed to the growth of a health food café in California.
Education and Expertise
Michelle Miner studied at the University of California, Santa Cruz, where she earned a Bachelor of Arts in Literature from 2017 to 2019. Prior to that, she attended Diablo Valley College, focusing on English Language and Literature from 2015 to 2017. Her educational background has enhanced her analytical and critical thinking skills, which she applies in her professional roles.
Skills and Competencies
Through her diverse work experiences, Michelle Miner has gained valuable skills in time management, writing, conflict resolution, and customer satisfaction. Her ability to develop relationships with customers and peers has contributed to increased sales and customer loyalty. She has consistently achieved high performance ratings, including 100% ratings on secret shopper evaluations during her retail career.
Nanny and Pet Sitting Experience
In addition to her professional roles, Michelle worked as an independent contractor as a nanny from 2015 to 2019, providing childcare and pet sitting services. This experience enhanced her communication and creativity skills, further contributing to her overall professional development.