Yunmi Zaccaro
About Yunmi Zaccaro
Yunmi Zaccaro serves as the Marketplace Operations Manager for Quality at Faire, having previously held various roles in customer experience and operations across multiple companies. With a background in Marine and Environmental Biology and Policy, she has accumulated extensive experience in the San Francisco Bay Area since 2014.
Current Role at Faire
Yunmi Zaccaro currently serves as the Marketplace Operations Manager, Quality at Faire. She has held this position since 2022 and is based in San Francisco, California. In this role, she is responsible for overseeing quality operations within the marketplace, ensuring that customer experiences meet established standards.
Previous Experience at Faire
Yunmi Zaccaro has extensive experience at Faire, having worked in various customer experience roles from 2018 to 2022. She started as a Customer Experience Specialist for four months, then progressed to Customer Experience Lead for seven months in 2019. Following that, she served as Senior Customer Experience Manager from 2021 to 2022 for eleven months, before transitioning to her current role.
Work History in San Francisco Bay Area
Yunmi Zaccaro has held multiple positions in the San Francisco Bay Area. Before her tenure at Faire, she worked as Support Operations Manager at Juicero for one year from 2016 to 2017. She also served as Product Growth Manager at Pryze for nine months in 2018 to 2019. Additionally, she worked at Essential as Customer Experience and Operations Manager for seven months from 2017 to 2018, and at Airware in various roles from 2014 to 2015.
Education and Academic Background
Yunmi Zaccaro earned a Bachelor’s Degree in Marine and Environmental Biology and Policy from Monmouth University. She attended the university from 2008 to 2012, completing her studies over a four-year period.
Early Career and Initial Roles
Yunmi Zaccaro began her career in the San Francisco Bay Area as an Office Manager at Airware in 2014 for five months. She then transitioned to the role of Operations Generalist at Airware for one year from 2014 to 2015. Following this, she worked as a Talent Sourcer/Recruiter (Contract) at Gladly, Inc. for three months in 2015 to 2016.