Andrew Reza
About Andrew Reza
Andrew Reza is an Applications Support Analyst 1 at Fannie Mae in Plano, Texas, with a background in software quality assurance and auditing.
Current Position at Fannie Mae
Andrew Reza is currently positioned as an Applications Support Analyst 1 at Fannie Mae, located in Plano, Texas. In this role, he works on maintaining and supporting various software applications, ensuring that the systems run smoothly and efficiently. Andrew uses his technical skills to troubleshoot issues and improve overall system performance. His responsibilities also include collaborating with team members to enhance productivity and solve complex problems.
Previous Role at Gearbox Software
Andrew Reza worked at Gearbox Software as a Senior QA Tester from 2012 to 2017 in Plano, Texas. During his tenure, he focused on identifying and resolving bugs within the software development lifecycle. His responsibilities included creating and streamlining test cases to improve the quality assurance processes. He utilized tools like Atlassian JIRA for bug tracking and test case management, making significant contributions to software development for the entertainment industry.
Educational Background
Andrew Reza has a diverse educational background. He studied Information Technology at Asher College, where he achieved an Associate's degree from 2016 to 2018. Additionally, he attained a Bachelor of Fine Arts (BFA) in Media Arts and Animation from The Art Institutes between 2007 and 2011. Prior to that, he studied Liberal Arts and Sciences/Liberal Studies at The University of Texas at El Paso, earning a Bachelor of Arts (B.A.) degree from 2004 to 2005.
Technical Expertise
Andrew Reza possesses significant technical expertise, particularly in router and switch configuration, which helps in enhancing network performance and security. He is also skilled in computer repair and diagnostics, ensuring efficient network operations. His hands-on experience with testing software in the entertainment industry has fortified his proficiency in identifying and resolving bugs, contributing to higher-quality software products.
Team Collaboration Skills
Andrew Reza is known for his team-minded and goal-oriented approach, which has been pivotal in increasing productivity and team morale in his previous and current roles. His ability to work collaboratively and effectively with team members has been instrumental in achieving organizational objectives. Whether it’s through problem-solving or goal-setting, Andrew’s teamwork and leadership skills have played a key role in the success of his projects.