Brian Capo
About Brian Capo
Brian Capo is the Vice President of the Customer Management Solutions Team at Fannie Mae, with over two decades of experience in the mortgage and financial services industry.
Current Title and Role
Brian Capo is currently the Vice President of the Customer Management Solutions Team at Fannie Mae. In this position, he leads initiatives focused on customer management solutions, leveraging his extensive experience in the mortgage and financial services industry to drive strategic objectives and improve customer relationships.
Previous Roles at Fannie Mae
Brian Capo has held multiple positions at Fannie Mae. He served as Sr. Director, Customer Delivery Team Leader in Chicago from 2016 to 2019. Before that, he was Director of Customer Engagement from 2011 to 2016. He also worked as Manager of Single Family Business Development from 2010 to 2012, and as Senior Account Manager from 2001 to 2010. Capo began his Fannie Mae career as an Underwriting Consultant from 1999 to 2001.
Career at North American Mortgage Company
Before joining Fannie Mae, Brian Capo was the Producing Sales Manager at North American Mortgage Company from 1997 to 1999. In this role, he gained valuable experience that would later inform his leadership positions in the mortgage industry. His responsibilities included managing sales and overseeing mortgage operations.
Early Career at City Federal
Brian Capo began his career as a Loan Officer at City Federal in 1997, where he worked for 11 months. This role provided him with foundational experience in the mortgage industry, which he later built upon in his subsequent positions.
Educational Background
Brian Capo studied at Indiana University Bloomington, where he earned a Bachelor of Arts in Economics. His academic background provided him with a strong foundation in economic principles, which has been beneficial throughout his career in the financial services and mortgage industries.