Caleena H.
About Caleena H.
Caleena H. is an SRE Analyst at Fannie Mae and a Lead Web Developer at Smooth Web Services, with a background in logistics and customer service.
Current Title and Positions
Caleena H. currently holds a dual role in the tech industry. She is employed as an SRE Analyst at Fannie Mae, where she is responsible for ensuring the reliability, availability, and performance of services. In addition, she serves as the Lead Web Developer at Smooth Web Services, where she leads web development projects and manages development teams.
Previous Roles and Experience
Before transitioning to the tech industry, Caleena H. accumulated extensive experience in logistics and customer service. She worked at CEVA Logistics and GE Power and Water as a Quality Lead from 2018 to 2022. Prior to that, she served as a Customer Service Representative at CEVA Logistics/GE Energy for 14 years, from 2008 to 2022. Her roles in these companies equipped her with valuable skills in quality management and customer support.
Education and Certifications in Tech
Caleena H. pursued her education in tech at multiple institutions. At Tech Talent South, she studied Full Stack Web Development and completed the Code Immersion program. She also obtained a Full Stack Web Development Certification from freeCodeCamp, where she studied Computer Software Engineering from 2016 to 2018. Moreover, she attended Georgia State University Perimeter College, further solidifying her academic foundation.
Transition to Tech Industry
Caleena H. made a significant career transition from logistics and customer service to the tech industry. Leveraging her skills from her previous roles, she ventured into programming and web development. Her continuous learning mindset and ability to adapt have enabled a smooth transition to her new field, where she actively seeks opportunities to contribute and grow.
Skills and Expertise
In her current roles, Caleena H. effectively utilizes a blend of technical skills and experience gained from earlier positions. She is adept at programming and web development, constantly enhancing her technical proficiency. Her background in logistics and customer service provides her with a unique perspective, allowing her to excel in teamwork and communication within the tech sector.