Caren Ricketts
About Caren Ricketts
Caren Ricketts is an Operational Risk Analyst III at Fannie Mae with extensive experience in managing core processes within the Non-Performing Loans division and has a background in biochemistry.
Company
Caren Ricketts is currently working at Fannie Mae as an Operational Risk Analyst III. Fannie Mae is a government-sponsored enterprise that provides liquidity to the mortgage market. At Fannie Mae, Caren plays a key role in ensuring the effective implementation of various programs and initiatives, including the U.S. Department of the Treasury's Making Home Affordable initiative.
Title
Caren Ricketts holds the position of Operational Risk Analyst III at Fannie Mae. In this role, she is responsible for conducting comprehensive assessments of servicers' efficiency and effectiveness. Her duties include performing full process mapping reviews for servicers' operational audit procedures across different programs.
Education and Expertise
Caren Ricketts studied BioChemistry and obtained a BS degree from the University of Maryland College Park, where she studied from 2001 to 2003. Before completing her degree at the University of Maryland, she studied at La Salle University in the field of Bio-Chem for one year from 2000 to 2001. Her background in biochemistry has provided her with strong analytical and technical skills that are essential in her current role as an Operational Risk Analyst.
Background
Caren Ricketts has a diverse professional background. She previously worked at Freddie Mac as a Servicing Account Lead from 2007 to 2009. Before her tenure at Freddie Mac, she was with Citi as the Loss Mitigation Team Lead from 2004 to 2007. Her experience spans across managing core processes within the Non-Performing Loans division, including foreclosure alternatives and loan modifications.
Achievements
While at Fannie Mae, Caren Ricketts has made significant contributions, including playing a critical role in the implementation of the U.S. Department of the Treasury's Making Home Affordable initiative. She provides valuable inputs to IT/IS specialists to develop specifications and functionalities in IT systems. Additionally, Caren assists operating staff by developing reports, downloads, and analyses from discipline-specific systems and applications, ensuring seamless workflow and document flow.