Carol Griffith
About Carol Griffith
Carol Griffith is an IT Service Delivery Manager at Fannie Mae with extensive experience in technology coordination, process improvement, and people management.
Company
Carol Griffith is currently employed at Fannie Mae, where she holds the position of IT Service Delivery Manager. In her role, she is responsible for coordinating large on-premise, public, and private cloud technology efforts. She focuses on identifying opportunities for process improvements and collaborating with cross-functional teams to achieve their business objectives. Carol is known for delivering projects on-time and within budget.
Previous Roles
Carol Griffith's professional journey includes her tenure at Freddie Mac, where she worked from 1993 to 2014. During her 21 years at Freddie Mac, she progressed from a Senior Analyst to a Manager. Before her long-term role at Freddie Mac, she served as an Accounting Supervisor at KPMG US from 1988 to 1993, gaining five years of experience in accounting supervision.
Education and Expertise
Carol Griffith completed her B.S. in Business Administration with a major in Finance and a minor in Accounting from Indiana University of Pennsylvania. Her educational background provided a strong foundation in business and financial principles, which has been instrumental in her career in IT service delivery and management. She is skilled at analyzing large data sets and creating organized plans to address business problems.
Skills and Competencies
Carol Griffith excels in multiple domains critical to her role as an IT Service Delivery Manager. She has demonstrated expertise in people management, including resource recruiting, performance evaluations, and coaching. Carol is highly effective in her communication skills, known for removing ambiguity and fostering transparency. Her ability to collaborate across various functions and her methodical approach to process improvements have made her a valuable asset in her current and past roles.