Christian R Torres De Jesus
About Christian R Torres De Jesus
Christian R Torres De Jesus is an Applications Support Analyst II at Fannie Mae with over 10 years of experience in networks, programming, technical support, and analysis.
Title: Applications Support Analyst II
Christian R Torres De Jesus holds the position of Applications Support Analyst II at Fannie Mae, located in the Dallas/Fort Worth Area. In this role, he provides support to office or business unit users of proprietary or custom application software. His responsibilities include answering technical questions, troubleshooting problems, and guiding users towards productive use of the software.
Previous Work Experience: Accenture
Christian R Torres De Jesus worked at Accenture as a Senior Application Analyst from 2015 to 2017 in the San Antonio, Texas Area. During his tenure, he applied his expertise in networks, programming, technical support, and analysis to support various projects and stakeholders.
Previous Work Experience: Evertec
From 2012 to 2014, Christian R Torres De Jesus served as a Software Developer at Evertec in San Juan, PR. In this capacity, he contributed to the development and maintenance of software applications, leveraging his skills in programming and technical support.
Previous Work Experience: Virtual Consulting Group
Christian R Torres De Jesus was employed as an Apple Computer Technician at Virtual Consulting Group from 2008 to 2012 in San Juan, PR. He provided technical support and services for Apple products, ensuring optimal performance and user satisfaction.
Education: Universidad Interamericana de Puerto Rico
Christian R Torres De Jesus attended the Universidad Interamericana de Puerto Rico, where he earned a Bachelor of Business Administration (B.B.A.) in Information Technology. His academic career spanned from 2008 to 2012, during which he acquired comprehensive knowledge and skills pertinent to his field.
Professional Expertise and Responsibilities
With over 10 years of combined experience in networks, programming, technical support, and analysis, Christian R Torres De Jesus is adept at balancing work and team support. He is responsible for mentoring peers and training customers. He also develops data extractions or reports based on client requests and participates in project meetings to plan rewrites or additions to applications in production or under revision for release.