Christina Critzer
About Christina Critzer
Christina Critzer is the SVP of Enterprise Transformation at Fannie Mae, with extensive experience in technology and business transformation roles at Truist, SunTrust, and The Home Depot.
Title
Christina Critzer holds the position of Senior Vice President (SVP), Enterprise Transformation at Fannie Mae. In this role, she is tasked with leading enterprise-wide transformation initiatives to drive operational efficiency and strategic growth.
Current Role at Fannie Mae
As SVP, Enterprise Transformation at Fannie Mae, Christina Critzer is responsible for spearheading comprehensive transformation projects. Her role includes overseeing the implementation of cutting-edge technologies, such as RPA, machine learning, and AI, to streamline operations. Christina ensures that these technological advancements align with regulatory compliance and business objectives, fostering efficiency and growth.
Previous Experience at SunTrust and Truist
Christina Critzer previously held senior leadership roles at SunTrust and Truist. At Truist, she served as SVP, Head of Transformation for a brief period in 2020. Prior to that, she was at SunTrust, where she contributed significantly as SVP, Head of Transformation & Change Office, and SVP, Intelligent Automation. Her tenure at SunTrust included various roles from 2004 to 2019, emphasizing IT services, automation, and transformation.
Educational Background
Christina Critzer earned a Bachelor of Science (BS) in Management Science, focusing on Decision Support Systems, from Virginia Tech. She furthered her education with a Master of Business Administration (MBA) in Business Administration from Regis University. This strong academic foundation underpins her strategic and analytical approach in her professional roles.
Expertise in Intelligent Automation and Regulatory Compliance
Christina Critzer is known for her expertise in intelligent automation, regulatory compliance, and strategic business planning. Her work involves implementing RPA, machine learning, and AI to enhance operational efficiency. Christina is adept at ensuring that technological transformations comply with industry standards, thereby maintaining the highest levels of regulatory adherence.
Experience in Agile, Scaled Agile, and DevOps Methodologies
Christina Critzer specializes in Agile, Scaled Agile, and DevOps methodologies. Her focus on these frameworks fosters a culture of continuous improvement and rapid delivery, enabling organizations to adapt swiftly to market changes. She is effective in driving process improvement and streamlining operations to achieve higher productivity and cost savings.
Key Role in Strategic Business Planning
In her various roles, Christina has played a crucial part in aligning technology initiatives with overall business goals. She ensures that technological advancements support strategic growth and enhances business operations. Her ability to manage stakeholder expectations and foster strong relationships is central to her successful leadership in transformation projects.