Dolanda Burns
About Dolanda Burns
Dolanda Burns is a Senior Associate at Fannie Mae specializing in Sustainable Communities, with a background in change management, quality assurance, and relationship management.
Title and Current Role at Fannie Mae
Dolanda Burns holds the position of Sustainable Communities - Senior Associate at Fannie Mae. In this role, she focuses on various initiatives that support the company's community-oriented goals, particularly relating to sustainability and racial equity.
Previous Roles at Fannie Mae
Dolanda Burns has an extensive history with Fannie Mae, having held several senior associate positions over a span of 12 years. From 2010 to 2022, she worked as a Change Management Senior Associate in Plano, Texas. Simultaneously, from 2010 to 2021, she was a Quality Assurance Senior Associate, handling crucial tasks in residential mortgage servicing, loan administration, and mortgage compliance.
Professional Experience Prior to Fannie Mae
Before her time at Fannie Mae, Dolanda Burns served as a Senior Associate - Relationship Management at Capital One for a year from 2009 to 2010 in Plano, Texas. Prior to that, she spent nine years (2000 to 2009) at GreenPoint Mortgage, where she held the role of Research Operations Manager, focusing on research operations in the mortgage sector.
Educational Background
Dolanda Burns attended Troy University, where she studied Business, Management, Marketing, and Related Support Services, earning a Bachelor's degree. Her academic background has provided her with a robust foundation in business operations and management principles.
Community and Organizational Involvement at Fannie Mae
At Fannie Mae, Dolanda Burns has led community projects that support the company's beacon issue of Racial Equity. She collaborates with external organizations to offer financial counseling for homeownership and renting. Additionally, she has worked closely with the Enterprise Procurement and Risk Management teams for Supplier Contracting and Risk Due Diligence Assessments. Dolanda has also supported the development of marketing materials, including landing pages, social media content, and press releases.
Skills and Expertise
Dolanda Burns is adept in operations governance and oversight, third party management, risk identification and documentation, and dispute resolution. She has also served as an Employee Resource Group President at Fannie Mae, focusing on fostering an inclusive environment within the organization.