Jacqueline Crews
About Jacqueline Crews
Jacqueline Crews is a Product Owner for Cloud Infrastructure at Fannie Mae, with an extensive background in cybersecurity and technology management.
Title and Current Role
Jacqueline Crews currently serves as a Product Owner - Cloud Infrastructure at Fannie Mae, where she works remotely. In her role, she focuses on maximizing efficiency and productivity while minimizing redo work. She is responsible for supporting the design and implementation of next-generation network infrastructure and zero trust technologies.
Education and Expertise
Jacqueline Crews holds multiple advanced degrees. She earned a Master's in Cyber Security from the University of Maryland Global Campus, attending from 2010 to 2015. Previously, she also achieved a Master's Degree in Cyber Security from the University of Maryland University College, completing her studies from 2010 to 2014. Additionally, she holds an MBA in Global Management/Technology Management from the University of Phoenix (2009-2012) and a Bachelor's degree in Information Technology from the same institution, which she completed between 2003 and 2008.
Professional Skills and Tools
Jacqueline Crews is proficient in several key tools and frameworks essential for her role. Her expertise includes Jira backlog management, Confluence, SharePoint, ServiceNow, WebEx, and Microsoft Teams. She is also skilled in executive-level PowerPoint reporting, ensuring timely delivery of work while maintaining accuracy. Jacqueline has experience with the SAFe framework and DevOps operating model.
Project Management and Mentorship
Jacqueline Crews has a distinguished record of managing multiple projects in fast-paced environments. She implements successful and cost-effective IaaS, SaaS, and PaaS data center builds. Additionally, she actively mentors multiple teams and direct reports, aiding their development into self-organizing agile squads. Her experience includes coordinating multiple teams for cloud, security, and digital media content delivery system projects.