Jamila Thompson
About Jamila Thompson
Jamila Thompson is the Learning and Development Lead at Fannie Mae, with extensive experience in project management and instructional design.
Current Position at Fannie Mae
Jamila Thompson serves as the Learning and Development Lead at Fannie Mae, working remotely. In this role, she develops and facilitates training programs aimed at enhancing the capabilities of the Centralized Account Management Team. She employs the ADDIE methodology to design effective instructional programs and collaborates with subject matter experts and department leads to ensure smooth implementation.
Previous Roles at Fannie Mae
Before becoming the Learning and Development Lead, Jamila Thompson worked as a Non-Technical Project Manager at Fannie Mae from 2019 to 2022. She held this position on-site and was responsible for various project management tasks. Her contributions during this period were significant in managing projects effectively within the company.
Work Experience at Capital One
Jamila Thompson has extensive experience at Capital One, where she held multiple roles. From 2017 to 2019, she was a Learning Specialist in Plano, TX, focusing on employee training and development. Before that, she worked from 2016 to 2017 as a Project Manager and Operational Support at the Command Center in the Dallas/Fort Worth Area. Additionally, from 2015 to 2016, she served as a Home Equity Loan Specialist in Plano, Texas.
Education and Instructional Design Expertise
Jamila Thompson pursued advanced education in instructional design and business administration. She studied Educational/Instructional Technology at the Applied Instructional Design Academy from 2022 to 2023, earning a credential in Instructional Design and eLearning. She also holds an MBA from Amberton University and a BBA in Marketing from Texas A&M University-Commerce.
Relevant Work Experience in Financial Services
Jamila's career includes significant roles in financial services. At Bank of America, she worked as a Home Services Specialist II / Jr. Underwriter from 2012 to 2015 and as an AVP, Financial Sales Specialist from 2007 to 2009. Her experience also includes a role as an Inside Sales Representative and New Hire Product Trainer at Colgate-Palmolive from 2010 to 2012, and a Field Sales Agent at AAA from 2009 to 2010.