John C.
About John C.
John C. is the VP of Production Services, Enterprise Command Center, Process Transformation at Fannie Mae, with extensive experience in IT and financial services.
Title and Current Role
John C. is the Vice President of Production Services, Enterprise Command Center, Process Transformation at Fannie Mae. In this role, he focuses on incident, change, and problem management processes while leveraging IT governance frameworks.
Career at Fannie Mae
At Fannie Mae, John C. has led significant transformations within the Enterprise Command Center. He has achieved a 'world-class' characterization by FHFA regulators for reducing change issues and implemented ITIL-based change control processes to enhance agility and consistency. He also worked closely with the CISO to integrate security operations center and production response processes, and established a comprehensive patch management process, reducing privileged access to production environments.
Experience at Bank of America Merrill Lynch
John C. served as the Managing Director, Global Head Equities Production Support & Infrastructure Solutions at Bank of America Merrill Lynch from 2007 to 2012. Prior to this role, he was the Director of Client Infrastructure Solutions from 2005 to 2007. Both roles were based in New York, NY, where he was responsible for overseeing and managing production support and infrastructure solutions across global equities and client infrastructures.
Background with JPMorgan Chase & Co.
Before joining Bank of America Merrill Lynch, John C. had a notable career at JPMorgan Chase & Co. He served as Vice President Architecture, Investment Bank from 2000 to 2005. Concurrently, from 2000 to 2002, he held the role of Vice President Architecture for LabMorgan, the venture arm of JPMorgan. During his tenure, he was instrumental in architectural strategy and execution for both the investment bank and the venture arm.
Education
John C. has a well-rounded educational background with multiple advanced degrees. He earned a Master of Science in Information Assurance & Cybersecurity from the University of Maryland, a Master of Business Administration in Finance & Marketing from Columbia Business School, and a Master of Science in Operations Research from Columbia University. He also holds a Bachelor of Science in Computer Science from the New Jersey Institute of Technology.