Justina Cho
About Justina Cho
Justina Cho is the Vice President of Digital Marketing, Product Management, CX, and Analytics at Fannie Mae and a member of Chief, with over 20 years of experience in leading digital strategy and innovation.
Title and Current Position
Justina Cho serves as the Vice President for Digital Marketing, Product Management, Customer Experience (CX), and Analytics at Fannie Mae. In this role, she is responsible for overseeing the digital strategy and innovation initiatives within the company. Additionally, she is a member of Chief, an organization dedicated to empowering senior women leaders.
Professional Experience at Fannie Mae
Justina Cho currently holds the position of Vice President, Digital Marketing, Product Management, CX, and Analytics at Fannie Mae. In this capacity, she leads several critical areas including digital strategy, customer experience, and data analytics. Her role involves driving digital transformation and enhancing customer engagement through innovative solutions and data-driven insights.
Previous Roles in Digital Product Management
Before joining Fannie Mae, Justina Cho held significant roles at several leading companies. She served as Vice President of Digital Product Management at New York Life Insurance Company from 2016 to 2018. Prior to that, Cho worked at Citi, where she held various leadership positions including Director at Citi Ventures, Senior Vice President in Global Digital Product Management, and Vice President for both Digital Product Management and Citi Cards. Her tenure at Citi spanned from 2006 to 2016.
Early Career and Technology Consulting
Justina Cho's career began in technology consulting at Deloitte Consulting, where she worked as a Technology Strategy Consultant from 1999 to 2002. She then moved on to Washington Mutual, serving as a Senior Product Manager in Technology from 2002 to 2004. These roles laid the foundation for her expertise in tech strategy and product management.
Educational Background
Justina Cho holds an MBA in Marketing and Finance from The University of Chicago Booth School of Business. She also earned a Bachelor of Science in Mechanical Engineering from the University of Michigan. Her educational background underscores her strong foundation in both technical and business disciplines.