Marci Hale, Pmp
About Marci Hale, Pmp
Marci Hale is a Senior Technical Project Manager at Fannie Mae in Dallas, Texas, with a background in REO foreclosure and title services.
Current Title and Role
Marci Hale is currently positioned as a Senior Technical Project Manager at Fannie Mae, based in Dallas, Texas. Marci's role at Fannie Mae involves overseeing complex technical projects, ensuring they align with both organizational goals and compliance standards. This position leverages her extensive background in project management and technical oversight.
Previous Work Experience
Marci Hale brings a diverse range of industry experience to her current role. Prior to Fannie Mae, she was a REO Foreclosure Specialist at JustinBradley from 2011 to 2012, where she specialized in managing foreclosed properties and ensuring compliance with statutory laws. Before that, from 2010 to 2011, she served as a Title Specialist at Fidelity National Title, focusing on title examination and documentation.
Educational Background
Marci Hale pursued her higher education at the University of North Texas, where she completed a Bachelor of Applied Arts and Sciences from 2017 to 2020. Earlier in her academic journey, she attended The University of Texas at Dallas from 2006 to 2008, contributing to a solid foundation for her professional expertise in technical project management.
Project Implementation and Process Improvements
At Fannie Mae, Marci Hale has made significant contributions by implementing a servicer deficiency billing system to automate and streamline previously manual processes. She also conducted root cause analysis and issue trending to enhance quality control measures in loan servicing. These initiatives reflect her focus on improving efficiency and accuracy through process automation and quality management.
Vendor Management and Quality Control
Marci Hale has a strong background in vendor management and quality control. She participated in vendor selection and contract negotiations, defining Key Performance Indicators and Service Level Agreements. Her role also involved developing and testing production reporting for vendor management. Moreover, she centralized and monitored performance reviews for loan servicing directives, ensuring a consistent and high-quality service delivery.