Martha Saylor, Cbap, Pmp, Csm, Sa Fe Pmpo
About Martha Saylor, Cbap, Pmp, Csm, Sa Fe Pmpo
Martha Saylor is a Senior Business Analyst at Fannie Mae in Reston, Virginia, with extensive experience in business analysis, process redesign, and customer support.
Current Role at Fannie Mae
Martha Saylor is currently a Senior Business Analyst at Fannie Mae in Reston, Virginia. She supports the Customer Identity and Access Management (CIAM) strategic initiative within the Digital Products Tribe. Her role involves improving service delivery operations and collaborating with cross-functional partners. Martha facilitates solution working sessions that may result in internal or external documentation or process improvements. She has a strong customer support focus in her current role.
Previous Experience at Fannie Mae
Martha Saylor previously worked at Fannie Mae as a Senior Making Home Affordable (MHA) Business Analyst from 2012 to 2016. During her tenure, she was based in Reston, VA, where she contributed significantly to projects and initiatives.
Career at Freddie Mac
Martha Saylor has an extensive background at Freddie Mac, where she held several key positions over a span of 14 years. She served as an Operations Strategic Consultant - Six Sigma from 2008 to 2011, a Senior Operations Analyst in the Operations & Tech Division from 2004 to 2008, and a Technical Project Manager Associate and Business Analyst from 1994 to 2004.
Education and Certifications
Martha Saylor studied Business Administration at Strayer University and earned her Bachelor of Science degree in 1994. She holds certifications in multiple methodologies, including Certified Business Analysis Professional (CBAP), Project Management Professional (PMP), Certified ScrumMaster (CSM), and SAFe Product Manager/Product Owner (SAFe PMPO).
Specializations and Skills
Martha Saylor specializes in process redesign using Six Sigma, Lean, Business Process Management, and Business Analysis techniques. She is proficient in process modeling using Visio 2010 and ARIS Business Designer v 7.1. Martha is skilled in creating intuitive presentations by integrating words, images, and diagrams, documenting processes and procedures, and defining roles and responsibilities.