Max Balouch Pmp, Csm, Sa, Popm, Itil
About Max Balouch Pmp, Csm, Sa, Popm, Itil
Max Balouch is a Project Manager at Fannie Mae and Manager Integrated Solutions / Service Delivery at DXC Technology, with extensive experience in project management, IT advisory, and customer service.
Title
Max Balouch is a seasoned professional currently holding the position of Project Manager at Fannie Mae. Alongside this role, he also serves as the Manager of Integrated Solutions and Service Delivery at DXC Technology in McLean, Virginia.
Professional Background
Max Balouch has a robust career history, including significant roles in various companies. He was a Branch Manager at PNC from 2008 to 2009, and an Implementation Manager, Project Manager, IT Advisor, and SAP Basis at ExxonMobil Corp. for a decade, from 1995 to 2005. His extensive experience spans across different industries and roles, offering a diversified skill set.
Education
Max has a solid academic background, having studied at George Mason University, Strayer University, and the University of New Hampshire. This comprehensive education underpins his diverse career and extensive knowledge base in project management and technology integration.
Certifications and Expertise
Max Balouch holds multiple professional certifications including PMP, CSM, SA, POPM, and ITIL. These certifications highlight his expertise in project management and IT service management. He is adept at creating and analyzing metrics for performance improvement, meeting aggressive systems availability and SLA objectives, and providing leadership during system outages. His skill set also includes inventory control, staff training, change management, IT audit processes, technology integration, and lifecycle development.
Skills and Specializations
Max is skilled in various aspects of operations, maintenance management, and technical integration. He excels in customer service and accounts relationship management, showcasing a strong ability to manage client relationships and customer satisfaction. His skills in inventory control, merchandise management, and staff training further enhance his capacity to lead and manage diverse teams effectively.