Michael Henson
About Michael Henson
Michael Henson is the Director of Technology - ServiceNow, CMDB, ITAM at Fannie Mae in Reston, Virginia, with over 25 years of experience in Enterprise IT.
Company
Michael Henson currently works at Fannie Mae in Reston, Virginia, United States. He has held various positions at Fannie Mae over his extensive career, transitioning through roles such as Senior Developer, Software Engineering Manager, Principal Engineer, and currently serves as the Director of Technology overseeing ServiceNow, CMDB, and ITAM functions.
Title
Michael Henson holds the title of Director of Technology focusing on ServiceNow, CMDB, and ITAM at Fannie Mae. His responsibilities include managing and advancing the company's technological framework in these areas, ensuring streamlined processes and integrated systems.
Education and Expertise
Michael Henson holds a Master of Science degree in Information Systems Technology from The George Washington University School of Business. He also achieved a Bachelor of Arts degree in Criminal Justice from The George Washington University. With over 25 years of experience in Enterprise IT and more than 12 years specifically focused on CMDB, Enterprise Discovery, ITSM, and IT Asset Management, his educational background supports his extensive career achievements.
Career Background
Michael Henson's career at Fannie Mae spans several key roles. He started as a Senior Developer from 1998 to 2015 in Washington, D.C. Then he advanced to Software Engineering Manager from 2015 to 2020 in Reston, Virginia, followed by serving as Principal Engineer from 2020 to 2022 in the same location. Currently, he serves as the Director of Technology, focusing on ServiceNow, CMDB, and ITAM.
Key Achievements
During his tenure at Fannie Mae, Michael Henson has led significant initiatives. Notably, he implemented the company's first Discovery-driven CMDB and transitioned its legacy CMDB system to ServiceNow. He also integrated Fannie Mae's AWS footprint into the CMDB and centralized the Application Retirement process to enhance transparency and efficiency, accelerating cloud transformation goals. These steps have been instrumental in modernizing and streamlining Fannie Mae’s IT infrastructure.