Michelle Kesler
About Michelle Kesler
Michelle Kesler is a Lead Associate in Business Account Management Solutions at Fannie Mae with extensive experience in technology services and IT management.
Current Role at Fannie Mae
Michelle Kesler currently holds the position of Business Account Management Solutions - Technology Services - Lead Associate at Fannie Mae. In this role, she is responsible for overseeing technology services and managing business accounts. Her expertise helps the organization in managing and optimizing business processes effectively.
Career at Cherry Creek Mortgage, LLC
Michelle Kesler served as the Information Technology Manager at Cherry Creek Mortgage, LLC from 2021 to 2023. During her tenure, she was involved in managing IT operations, ensuring the alignment of technology with business objectives, and improving service delivery in the United States.
Tenure at Computershare
From 2011 to 2021, Michelle Kesler worked at Computershare in Denver, Colorado. She held the position of Director IT, overseeing Quality Assurance, Application Support, Release Management, and Technical Training. Michelle played a pivotal role in maintaining high standards of software quality and providing robust technical support and training.
Early Career and Education
Michelle Kesler began her career with roles including Victim Advocate at Aurora Police Department and Implementation Coordinator at LenderLive Network, Inc. Between 2005 and 2009, she studied Criminal Justice at Westwood College - Denver North, where she earned a Bachelor's degree. Her early experience and education laid the foundation for her subsequent career in technology and business process management.
Specializations and Expertise
Michelle Kesler has extensive experience in vendor administration, business process change management, incident management, and release management. She specializes in using agile methodologies for system testing and business process documentation. Additionally, Michelle excels in providing client training and system implementation, collaborating with customers and teammates to develop innovative technical solutions.