Pallavi Chandra
About Pallavi Chandra
Pallavi Chandra is the Director of Business Analysis at Fannie Mae in Washington D.C., with extensive experience in business analysis and IT service delivery.
Director Business Analysis at Fannie Mae
Pallavi Chandra currently holds the position of Director Business Analysis at Fannie Mae in Washington, D.C. In this role, she leverages her extensive experience to enhance operational efficiency within the business analysis team. Pallavi has been instrumental in implementing automated processes, which have significantly improved the team’s productivity. Her work also involves building data and operational standards that aid in relationship-building efforts at Fannie Mae. In 2022, Pallavi focused on providing business value by overlaying various data elements to identify themes and trends using Power platforms.
Previous Roles at The International Baccalaureate
Before joining Fannie Mae, Pallavi Chandra served in multiple roles at The International Baccalaureate. From 2017 to 2018, she was the IT Service Delivery Manager in the Washington D.C. Metro Area. Prior to that, she was the Business Analysis Team Leader from 2013 to 2017 in Bethesda, Maryland. Earlier, she held the position of Consultant in 2012 in Dubai, UAE, and was a Business Analyst from 2010 to 2012 in Bethesda, Maryland. Pallavi's work at The International Baccalaureate included leading teams and managing IT services, contributing to the institution's operational success.
Roles at MCT Federal Credit Union
Pallavi Chandra has also had a significant tenure at MCT Federal Credit Union. She served as IT Projects Manager from 2008 to 2010 in Rockville, Maryland, and as Contact Center Manager from 2006 to 2008. Before these roles, she was Operations Specialist in 2005 and Senior Member Service Representative in 2004, all based in Rockville, MD. Pallavi's extensive involvement at MCT Federal Credit Union spanned various management and specialist roles, showcasing her versatility and leadership capabilities in the financial sector.
Educational Background
Pallavi Chandra holds a Master of Business Administration, achieved from S P Jain School of Global Management. She also holds a Bachelor of Science in Biology, with a specialization in Botany, from Allahabad University. Pallavi furthered her education at various prestigious institutions, including S P Jain School of Global Management in Dubai, Mumbai, Singapore & Sydney, and Rajghat Besant School. Her diverse educational background has equipped her with a robust knowledge base across multiple disciplines, which she utilizes in her professional roles.
Technical Skills and Tools Utilized
In her professional roles, Pallavi Chandra frequently utilizes a combination of advanced technical tools. She employs Salesforce, Tableau, Atlassian, and the Microsoft suite to create drill-down dashboards that facilitate faster execution. Her strategic use of these tools enables her to focus on strategic data inputs and quick sentiment polling, driving significant business transformation. Pallavi’s ability to integrate various technological platforms underpins her effectiveness in business analysis and operational enhancements.