Rajesh Ganesan
About Rajesh Ganesan
Rajesh Ganesan is a Senior Product Manager for Digital Products at Fannie Mae in the Dallas/Fort Worth Area, with over a decade of experience in digital product management.
Current Position at Fannie Mae
Rajesh Ganesan is currently a Senior Product Manager for Digital Products at Fannie Mae, located in the Dallas/Fort Worth Area. In this role, he has been with the company since February 2010, leveraging more than a decade of his expertise. His responsibilities include managing the product vision, backlog, and prioritizing product feature deliveries based on customer needs.
Previous Experience at PricewaterhouseCoopers
Before joining Fannie Mae, Rajesh Ganesan worked at PricewaterhouseCoopers as a Manager from 2000 to 2010. During his decade-long tenure, he gained valuable experience that contributed significantly to his career in digital product management.
Background in Systems Architecture and Team Leadership
Rajesh Ganesan has a diverse background in systems architecture and team leadership. He worked as a System Architect at Solbright in 2000 for four months and served as a Team Leader at PRT from 1997 to 2000, contributing for three years. His early career also included a role as a Programmer Analyst at Enherent Inc from 1997 to 1998.
Educational Background
Rajesh Ganesan holds a GNIT in System Management and Software Development from the National Institute of Information Technology, earned from 1993 to 1996. He also completed a B.S in Physics with Applied Electronics from the University of Madras from 1992 to 1995. Additionally, he has undertaken executive education in Product Strategy at Kellogg Executive Education.
Specialization in Customer Care Solutions on Salesforce
Rajesh Ganesan has been instrumental in delivering Customer Care and Contact Center solutions on Salesforce. He focuses on managing solution delivery for multiple contact centers serving both B2B and B2C contacts across various channels using Omni Channel. He specializes in creating simplified user interfaces for customer interaction and case resolution.