Steve Happke
About Steve Happke
Steve Happke is the Product Development Manager at Fannie Mae in Herndon, VA, with over a decade of experience in training and communication strategy development.
Company
Steve Happke currently works at Fannie Mae as a Product Development Manager. The company is located in Herndon, VA, and Steve has been with the organization since August 2012. Fannie Mae is a government-sponsored enterprise that provides financial products and services to increase the availability and affordability of housing for low-, moderate-, and middle-income Americans.
Title
Steve Happke holds the title of Product Development Manager. In this role, he is responsible for overseeing the development of new products, ensuring they meet customer needs and align with business objectives. His responsibilities include creating and implementing training and communication strategies and supporting resources.
Previous Work Experience
Prior to joining Fannie Mae, Steve Happke worked in several training specialist roles at various companies. He served as a Training Specialist at Aerotek Professional Services from 2011 to 2012 in Herndon, VA. He also held the position of Training Specialist, Sr. at General Dynamics Information Technology between 2009 and 2011 in the Washington D.C. Metro Area. Additionally, he was a Training Specialist, Sr. at FYI from 2010 to 2011 and worked in Technical Services at CrossCom National from 2005 to 2007.
Education and Expertise
Steve Happke studied at Baker University from 1998 to 2000. He has extensive experience in developing training and communication strategies, highlighting benefits at the customer level, and aligning messaging from the customer’s viewpoint. His work involves creating resources to anticipate customer needs and enhancing the user experience of new products or services.
Training and Communication Strategy Development
In his various roles, Steve Happke has developed training and communication strategies that respond to business needs effectively. He has successfully implemented campaigns that align messaging with customer viewpoints. His work also includes building supportive resources that anticipate customer needs and improve the user experience of new products or services. His ability to foster positive relationships across divisions through excellent interpersonal skills is a significant aspect of his professional skill set.