Terry Herring, Ph.D.
About Terry Herring, Ph.D.
Terry Herring, Ph.D., is the VP of Digital Workplace and Technology Services at Fannie Mae in Orlando, Florida, with a diverse background in technology and leadership roles across various industries.
Company Profile Fannie Mae
Terry Herring, Ph.D., currently holds the position of Vice President of Digital Workplace and Technology Services at Fannie Mae in Orlando, Florida, United States. He is instrumental in leading the implementation of cloud-enabled collaboration tools, enhancing remote work capabilities, and overseeing call center technology and operations supporting both internal and external IT customers. His role also involves transitioning the end-user technology experience at Fannie Mae to include virtual/cloud-enabled productivity tools, all while focusing strongly on end-user engineering and operations services.
Previous Roles and Experience
Before joining Fannie Mae, Terry Herring held various significant roles. At Herring Golf, he worked as an Amateur Golfer for 7 months in 2021-2022. He served as the Global Head/SVP of End User Technology at AIG for a year (2020-2021) in Orlando, Florida. At Marriott International, he was the Vice President - Global Workplace Services, and earlier Vice President - Workplace and End User Technology, from 2016 to 2020 in Gaithersburg, MD and Bethesda, MD respectively. His prior roles include Senior Manager, Client Services Operations at The Walt Disney Company (2013-2016), Senior Project Leader/Resource Manager at The MITRE Corporation (2010-2013), and Director, Crisis Action Team at National Geospatial Intelligence Agency (2009-2010). He also served as Commissioned Officer, Signal Officer for 20 years (1989-2009) in the United States Army, serving in various locations.
Educational Background
Terry Herring holds a Doctor of Philosophy (Ph.D.) in Business Administration and Applied Computer Science from Northcentral University, obtained between 2006 and 2012. He earned a Master's degree in Military Operational Art and Science/Studies from the Air Command and Staff College in 2006. Additionally, he has a Master of Science (MS) in Information Systems from Hawaii Pacific University, achieved between 1999 and 2001. His academic journey began with a Bachelor of Arts (B.A.) in Marketing from Huntingdon College, completed from 1984 to 1988.
Professional Achievements
At Fannie Mae, Terry Herring led the implementation of cloud-enabled collaboration tools, which significantly enhanced the company's remote work capabilities. He also delivered business analytics and operational intelligence solutions for workplace strategy technology, transitioning Fannie Mae's end-user technology experience to include virtual and cloud-enabled productivity tools. His focus on providing end-user engineering and operations services has been instrumental to the company.