Austin Welch
About Austin Welch
Austin Welch is an Enterprise Account Manager with a Master of Science in International Business from the University of Colorado Denver. He has a background in account management and user experience improvements, having worked at FareHarbor and EF Education First.
Current Role at FareHarbor
Austin Welch serves as an Enterprise Account Manager at FareHarbor, a position he has held since 2019. In this role, he focuses on enhancing client relationships and driving business growth within the tours and activities sector. He utilizes advanced analytics tools to improve client performance and develops customized solutions that optimize the interface between clients and software. His work includes facilitating user experience improvements and implementing SEO best practices to increase client sales.
Previous Experience at FareHarbor
Prior to his current role, Austin Welch worked at FareHarbor as an Account Manager from 2018 to 2019. During this time, he was responsible for managing client accounts and ensuring their needs were met effectively. His experience in this position laid the groundwork for his subsequent promotion to Enterprise Account Manager.
Professional Background at EF Education First
Austin Welch worked at EF Education First as a Traveler Support Specialist from 2016 to 2018. In this role, he provided support to travelers, addressing their inquiries and ensuring a positive experience. This experience contributed to his skills in client management and support, which he later applied in his roles at FareHarbor.
Education and Academic Background
Austin Welch holds a Master of Science in International Business from the University of Colorado Denver, where he studied from 2020 to 2022. He also earned a Bachelor of Arts in Tourism, Hospitality, and Events from Metropolitan State University of Denver, completing his studies from 2010 to 2015. His educational background provides a strong foundation for his work in the tourism and activities sector.