Brianda Contreras
About Brianda Contreras
Brianda Contreras is a Customer Support Analyst with a Bachelor of Business Administration from Washington State University Vancouver. She has extensive experience in customer service and management, having worked in various roles at Five Guys Burgers and Fries and Toyota North America.
Work at FareHarbor
Brianda Contreras has been employed at FareHarbor as a Customer Support Analyst since 2018. In this role, she is responsible for providing assistance and support to customers, ensuring their needs are met effectively. Her position involves troubleshooting issues, answering inquiries, and facilitating a positive customer experience. FareHarbor operates in the tourism and activity booking sector, and Brianda's contributions are integral to maintaining customer satisfaction.
Education and Expertise
Brianda Contreras completed her Bachelor of Business Administration (B.B.A.) at Washington State University Vancouver, where she studied Marketing and earned a Sales Certificate from 2014 to 2016. Prior to that, she obtained an Associate of Arts and Sciences (A.A.S.) in Business Administration and Management from Lower Columbia College. This educational background has equipped her with a solid foundation in business principles and marketing strategies.
Background
Brianda Contreras began her career in the food service industry, working at Five Guys Burgers and Fries. She held various positions, including Shift Lead, Assistant Manager, and General Manager, from 2010 to 2013. Following her time at Five Guys, she transitioned to the automotive industry, serving as a Management Trainee at Toyota North America from 2016 to 2018 and completing a Summer Management Internship at Toyota Motor Sales in 2014.
Professional Experience
Brianda Contreras has accumulated diverse professional experience across multiple industries. After her tenure at Five Guys, she worked at Toyota North America as a Management Trainee, where she gained insights into management practices within the automotive sector. Her roles have involved both customer service and management, highlighting her adaptability and skills in various work environments.