Camila Pavin De Bastiani
About Camila Pavin De Bastiani
Camila Pavin De Bastiani is a Customer Support Analyst with a Bachelor's degree in Physical Therapy. With over 11 years of experience in client relations, she focuses on enhancing client satisfaction through innovative solutions and empathetic communication.
Work at FareHarbor
Camila Pavin De Bastiani has been employed at FareHarbor as a Customer Support Analyst since 2022. In this role, she focuses on enhancing client satisfaction by providing innovative solutions to client problems. Her experience in customer support allows her to effectively address client needs and improve their overall experience.
Education and Expertise
Camila studied at Estácio, where she earned a Bachelor's degree in Physical Therapy from 2009 to 2013. This educational background has equipped her with a strong understanding of human behavior, which she applies in her current role to empathize with clients and enhance their experience.
Background in Customer Service
Before joining FareHarbor, Camila gained extensive experience in customer service roles. She worked as a Customer Service Specialist at Slurp Soup And Salad from 2014 to 2016 and as a User Experience and Software Tester at Inside the Box - B2B Future for a month in 2021. These positions contributed to her skills in understanding client needs and building trustful relationships.
Experience as a Physiotherapist
Camila worked as a Physiotherapist at Ortofisioterapia - Clínica de Reabilitação Ltda from 2016 to 2019 in Florianópolis, Santa Catarina, Brazil. This role provided her with over three years of experience in directly interacting with clients, further developing her ability to understand and respond to client needs.
Professional Skills and Attributes
Camila is recognized for her ability to quickly learn and adapt, actively seeking new knowledge to enhance her skills. Her focus on providing confident and objective responses to clients has been a key aspect of her professional development, contributing to her success in customer support roles.