Fabienne Zandstra
About Fabienne Zandstra
Fabienne Zandstra is a Manager of Technical Support EMEA at FareHarbor, where she has worked since 2019. She has previous experience in sales and service roles at TravelBird, Rituals, and Summit Sports & Events.
Current Role at FareHarbor
Fabienne Zandstra serves as the Manager of Technical Support EMEA at FareHarbor, a position she has held since 2019. In this role, she is responsible for overseeing technical support operations across the Europe, Middle East, and Africa regions. Her work involves ensuring that clients receive effective support and solutions for their technical inquiries, contributing to the overall customer experience.
Previous Experience at TravelBird
Prior to her current position, Fabienne Zandstra worked at TravelBird as a Service and Sales Representative for five months in 2018. Based in Amsterdam, she engaged with customers to provide assistance and support in travel-related inquiries, enhancing her skills in customer service and sales within the travel industry.
Professional Background at Rituals
Fabienne Zandstra's career includes a role as a Sales Advisor at Rituals, where she worked from 2016 to 2018 in Haarlem. During her two years at Rituals, she focused on delivering exceptional customer service and promoting the brand's products, which helped her develop strong sales and interpersonal skills.
Education and Academic Background
Fabienne Zandstra studied at Hogeschool Inholland, where she earned a Bachelor of Business Administration in Hoger Toeristisch en Recreatief Onderwijs from 2012 to 2016. Prior to that, she attended Bertrand Russell College, completing her HAVO and achieving her high school diploma from 2007 to 2012. This educational background provided her with a foundation in business and tourism.
Experience as Jr. Event Manager
Fabienne Zandstra also worked as a Jr. Event Manager at Summit Sports & Events for one year from 2016 to 2017 in Haarlem en omgeving, Nederland. In this role, she assisted in the planning and execution of various events, gaining valuable experience in event management and coordination.