Ileana Bruschi
About Ileana Bruschi
Ileana Bruschi is a Technical Support Analyst at FareHarbor in Denver, Colorado, where she has worked since 2021. She has a background in project management and strategic planning, with previous roles in technical support and client services across various organizations in Italy and the United States.
Work at FareHarbor
Ileana Bruschi has been employed at FareHarbor as a Technical Support Analyst since 2021. In this role, she has become an expert user of the FareHarbor software, consistently keeping abreast of new feature releases. She provides daily feedback to the development team, which aids in the ongoing improvement of the software. Her contributions are integral to enhancing user experience and operational efficiency.
Previous Experience at T.T. TECNOSISTEMI SPA
Ileana Bruschi worked at T.T. TECNOSISTEMI SPA for a total of five years, from 2009 to 2014. During her tenure, she held multiple positions, including Back Office and Purchasing Office Associate, as well as Assistant to the Marketing Manager. Additionally, she served as the Head of the Education Sector from 2016 to 2017. Her diverse roles contributed to her understanding of various business functions.
Education and Expertise
Ileana Bruschi has pursued various educational opportunities to enhance her skills. She studied Strategic Planning and Project Management at Antonello Bove, obtaining certificates in both fields in 2015. Additionally, she attended New York University, where she completed a certificate course at the English Language Institute from 2014 to 2015. This educational background supports her professional roles in technical support and management.
Experience as Events Assistant
In 2015, Ileana Bruschi worked as an Events Assistant at European Schoolnet for three months in Brussels. This role involved supporting the organization of events, which likely contributed to her skills in coordination and communication within a professional setting.
Client Services Role at 1stdibs.com
Ileana Bruschi briefly worked as a Client Services Specialist at 1stdibs.com in 2020 for two months. This position involved engaging with clients and addressing their needs, further developing her customer service skills in a fast-paced environment.