Janice Leung
About Janice Leung
Janice Leung is a Technical Support Analyst with a background in travel and tourism, currently working at FareHarbor in Sydney, Australia. She has extensive experience in the travel industry and has developed skills in full-stack web development and user experience design.
Work at FareHarbor
Janice Leung has been employed at FareHarbor as a Technical Support Analyst since 2021. In this role, she leverages her extensive background in travel and tourism to enhance user engagement and support. Her experience in the travel industry informs her approach to technical support, allowing her to address client needs effectively.
Education and Expertise
Janice Leung has a diverse educational background. She studied at Bethany College from 1999 to 2004, completing her high school education. She furthered her studies at TAFE, achieving a Certificate III in Tourism Wholesaling in 2008. Additionally, she earned an Advanced Diploma in Tourism and Travel Services Management in 2009. In 2020, she completed a Full Stack Web Development Coding Bootcamp at the University of Sydney, obtaining a certificate in the process.
Background in Travel and Tourism
Janice Leung has a solid background in travel and tourism, having worked in various roles within the industry. Her experience includes positions such as Reservations Sales Agent at Trafalgar Travel and Senior Business Travel Consultant at Statesman Travel Group. This background has shaped her understanding of user needs and preferences, which she applies in her current role.
Career Progression in Travel Industry
Janice Leung has held multiple positions in the travel industry, showcasing her career progression. She worked as a Business Travel Consultant at MP Travel Pty Limited from 2012 to 2015, followed by a role as Assistant Manager at Diversity Travel from 2016 to 2019. Most recently, she served as Corporate Travel Manager at Globetrotter Corporate Travel before joining FareHarbor.
Technical Skills and Projects
Janice Leung specializes in mobile-first design and development, focusing on creating impactful user experiences. She developed a full-stack multi-page MERN app centered on urban gardening projects, integrating user experience design principles. Her technical skills are enhanced by her education in web development, enabling her to contribute effectively to her current role.