Jennifer Ma
About Jennifer Ma
Jennifer Ma is a Client Onboard Specialist at FareHarbor in Sydney, Australia, where she has worked since 2019. She holds a Bachelor of Business and Commerce from Western Sydney University and has previous experience in client service and facilities coordination.
Work at FareHarbor
Jennifer Ma has served as a Client Onboard Specialist at FareHarbor since 2019. In this role, she is responsible for facilitating the onboarding process for new clients, ensuring a smooth transition and integration into the FareHarbor system. Her position is based in Sydney, Australia, where she has contributed to the company's growth and client satisfaction for over five years.
Previous Experience in Client Services
Before joining FareHarbor, Jennifer worked as a Client Service Coordinator at Australian Home Care from 2017 to 2018. In this position, she managed client relationships and coordinated services to meet client needs. Additionally, she served as a Facilities Coordinator at BGIS from 2018 to 2019, where she oversaw facility operations and maintenance.
Educational Background
Jennifer Ma studied at Western Sydney University, where she pursued a Bachelor of Business and Commerce. Her studies focused on Business, Management, Marketing, and Related Support Services, spanning from 2012 to 2017. This educational foundation has equipped her with essential skills applicable to her roles in client services and management.
Internship Experience
In 2016, Jennifer completed a one-month internship at Transtar International Freight. This experience provided her with exposure to the logistics and freight industry, contributing to her understanding of operational processes and client interactions in a business environment.