Louis Smith
About Louis Smith
Louis Smith is an Enterprise Technical Account Manager at FareHarbor, where he has worked since 2018. He previously served as a Customer Service Representative at OpenTable and holds a Bachelor's degree in English from Radford University.
Work at FareHarbor
Louis Smith has served as an Enterprise Technical Account Manager at FareHarbor since 2018. In this role, he is responsible for managing technical accounts and ensuring customer satisfaction. His tenure at FareHarbor spans six years, during which he has contributed to the company's growth and success in the travel and tourism industry. Based in Denver, Colorado, Smith utilizes his expertise to support enterprise clients and enhance their experience with FareHarbor's services.
Previous Experience at OpenTable
Before joining FareHarbor, Louis Smith worked at OpenTable as a Customer Service Representative from 2015 to 2017. During his two years at OpenTable, he focused on providing high-quality customer service and support. His experience in this role helped him develop strong communication skills and a customer-centric approach, which he has carried into his current position.
Education and Expertise
Louis Smith studied at Radford University, where he earned a Bachelor's degree in English from 2002 to 2004. His educational background has equipped him with strong analytical and communication skills, which are essential in his current role as an Enterprise Technical Account Manager. The knowledge gained during his studies contributes to his ability to effectively engage with clients and address their technical needs.
Background
Louis Smith is based in Denver, Colorado, where he has built his career in customer service and technical account management. His professional journey includes significant roles in both the hospitality and technology sectors, allowing him to develop a diverse skill set. His commitment to customer satisfaction and technical support has been a consistent theme throughout his career.